Last updated: June 7, 2016
Firm Leader Inc. (“Firm Leader”) operates firmleader.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information collection and use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). When using our Site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you get in touch with us, subscribe or otherwise enter information on our site.
How do we use your information?
We may use the information we collect from you when you sign up using the form on our Insights page, get in touch with us, surf the website, or use certain other site features in the following ways:
- To allow us to better serve you.
- To quickly attend to your questions and issues.
- To send periodic emails regarding our products and/or services.
How do we protect visitor information?
We only collect information in order to facilitate our programs and communications with you. As such, we do not use vulnerability scanning and/or scanning to PCI standards, malware scanning nor do we use an SSL certificate. We only provide information and we never ask for email addresses for marketing purposes.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third-party services such as Google Analytics to collect, monitor and analyze this data, in order to allow us to gauge interest in various aspects of the Site.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
We do not include or offer third-party products or services on our website; nor do we allow third party behavioral tracking.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Canada’s Anti-Spam Legislation (CASL)
CASL is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and legislates penalties for violations of these rules.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders, where applicable, and to send information and updates pertaining to orders, where applicable.
- Continue to send emails to our clients after the original transaction has occurred
- To comply with CASL we agree to:
- Seek express or implied consent of recipient in order to send a commercial electronic message.
- Clearly identify Firm Leader as the organization sending the commercial electronic message.
- Not use false, or misleading subjects or email addresses.
- Include the physical address of our business.
- Monitor third party email marketing services for compliance, if one is used.
- Allow users to unsubscribe by using the link at the bottom of each email and honor opt-out/unsubscribe requests quickly.
If at any time you would like to unsubscribe from receiving future emails, you may use the link at the bottom of each email and we will promptly remove you from all future correspondence.
Email communication, including any information transmitted with it, is intended only for the use of the intended recipient and is confidential. If you are not an intended recipient or are not responsible for delivering the message to an intended recipient, any review, disclosure, conversion to hard copy, dissemination, reproduction or other use of any part of the communication is strictly prohibited, as is the taking or omitting of any action in reliance upon this communication. If you receive communications in error or without authorization, please notify us immediately by return email or otherwise and permanently delete the entire communication from any computer, disk drive, or other storage medium, electronic or otherwise.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: we will notify the users via email within one business day as well as via on-site notification within one business day.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.